Service
A virtual front desk that covers the phones and the paperwork
Bilscure assigns your practice one dedicated remote agent for scheduling, reminder calls, insurance verification, prior authorizations, intake and referrals. The price is $1,750 per dedicated agent, and the same person works your account every day.
What is included
Included in the service
- 01
Scheduling and reminders
Appointments are booked and rebooked, and reminder calls go out to reduce no-shows.
- 02
Benefit checks
Coverage and benefits are confirmed ahead of each visit so billing starts clean.
- 03
Prior authorizations
Requests are prepared, submitted and tracked until the payer answers.
- 04
Registration and intake
Patient information is gathered and entered before arrival, which shortens the wait.
- 05
Referral handling
Incoming and outgoing referrals are processed and documents are filed where they belong.
- 06
Form preparation
FMLA and short-term disability paperwork is prepared for the provider to review and sign.
How it works
How the work runs
- 01
Document your front desk
We write down your scheduling rules, payers, forms and who to escalate to.
- 02
Match your agent
One agent is trained on your practice and works in your own systems.
- 03
Hand over in stages
Tasks move across gradually, with your team still covering until it is stable.
- 04
Review regularly
We look at volume and quality together and adjust what the agent handles.
FAQ
Answers before you ask
What does an agent cost?
$1,750 per dedicated agent.
Is the arrangement HIPAA-compliant?
We are HIPAA-compliant by design, and we sign a Business Associate Agreement before any agent sees patient information.
Which systems does the agent use?
Your existing EHR or practice management system. We do not ask you to switch.
Can the agent handle prior authorizations?
Yes. They prepare the request, submit it and follow it until the payer decides.
Ready when you are
Collect what your practice has already earned
Book a demo or request a free billing audit. We will show you where revenue is slipping and what it takes to recover it.